Because it’s Your Journey, Your Way, you choose what works for you. However you connect, you’ll always find understanding, encouragement, and practical help.
Explore support in the way that suits you best — read our guides, join the online forum, book a support session, or take part in one of our family activities.
1️⃣ Add to Contacts: [email protected]
2️⃣ Add to Contacts: [email protected] 
(still used for Mailchimp emails; contacting us directly) 
Adding both ensures our updates don’t get lost in spam, and you’ll always get booking info, news and events.
Yes – for most of our sessions, you’ll need to register with STRM before booking. This helps us manage numbers and prepare properly so everyone gets the support they need. Once registered, you can book onto sessions through our form.
Occasionally, we offer drop-in sessions – these are advertised through our newsletters and don’t require booking in advance.
Any parent or carer of a child or young person with SEND – diagnosed or not – is welcome to join us. Whether you’re new to the journey or have years of experience, you’ll find understanding and support here. Our sessions are open to families living in Rochford, Castle Point, and Southend.
Whether you’re joining as a parent or booking for your child, you’ll get clear, practical guidance from people with lived experience.
Before your session, we’ll email you with details on what to expect, where to go, and what to bring.
Afterwards, we can signpost to the next steps, local services, and resources.
Yes, all sessions are free (unless otherwise stated). Some may include optional refreshments or workshops.
As a small charity, we do welcome donations to help us continue running these sessions and supporting families. Every contribution, no matter the size, makes a difference.
Find out more or support us at Donate – STRM Support
You’ll need to register with STRM first by completing the steps above.
Once registered, go to the Booking Sessions section on our website.
After you’ve booked, we’ll confirm your place and send full session details within 2–3 working days.
If you haven’t heard by then, please check your spam folder or contact us at [email protected]. Our sessions are open to families living in Rochford, Castle Point, and Southend.
These sessions are designed just for parents and carers – unless you’re booking one of our children’s activities. If childcare is a barrier to attending, please let us know – we’ll do our best to help.
Not at all. There’s no pressure to speak – come to listen, learn, or just be in supportive company.
Make sure you add to your safe senders in your inbox.
1️⃣ Add to Contacts: [email protected] (new address for activities & sessions)
2️⃣ Add to Contacts: [email protected] (still used for Mailchimp emails & contacting us directly)