Welcome to STRM – SEND the Right Message Charity
We’re so pleased you’ve found us — and we’d be delighted for you to join the STRM family, now over 1,300 strong across Castle Point, Rochford, and Southend.
STRM is a charity run by parents, for parents, supporting neurodivergent and disabled children, young people, and their families. By joining, you’ll have access to practical advice, emotional support, peer groups, activities, and resources designed to make the SEND journey less isolating and more hopeful.
At STRM, it’s all about Your Journey, Your Way. Whether you need guidance before or after diagnosis, help with benefits, inclusive family activities, or just a friendly place to talk, you’ll always find support that fits your family.
What We Do
We know every family’s journey is different. That’s why STRM offers a mix of support you can dip into when and how it suits you:
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Before and after diagnosis – clear steps and guidance while you wait.
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Money and benefits guidance – help with DLA, PIP, grants, Cost of Living Support & Energy Advice
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Support sessions – safe, supportive spaces to connect with others who understand and to get practical help.
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Children’s activities – fun, inclusive sessions like our Bouldering Club.
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Workshops and resources – including our Supporting Your Neurodivergent Child guide, co-written by our CEO and already used by 17,000 families across Essex, Thurrock, and Southend.
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Online forum & digital Membership Zone – connect with other parent carers, share experiences, and access resources 24/7.
What Happens When You Join
Joining STRM is free — and it unlocks a whole world of support for you and your family:
Carers short breaks – time out just for carers (if opted in).
Membership Zone – 24/7 access to guides, tools, and money and benefits guidance (DLA, PIP, grants, and financial planning).
Online forum – connect with other parent carers, ask questions, and share experiences.
Support sessions – safe, supportive spaces where you can talk, learn, and get practical help.
Children’s activities – fun, inclusive sessions like bouldering and sensory play.
Priority Services Register – we’ll register your household for extra support in case of energy or water emergencies.
Regular updates – news, workshops, and activities straight to your inbox.
Your Journey, Your Way
Because it’s Your Journey, Your Way, you choose what works for you. However you connect, you’ll always find understanding, encouragement, and practical help.