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STRM - SEND the Right Message Charity was set up to improve the lives of families in Southend and Essex where a child has been identified or is suspected of having specific educational needs and/or disabilities.

At STRM, we believe in empowering your child, young person, and family to achieve their full potential by providing the necessary support for a great start.

We can assist you by providing the following support:

Information and support about money and benefits.

Activities that can help you and your child in day-to-day life (for example, improving social and leisure activities or supporting learning at school).

By connecting with our support groups and resources, you can become a part of a community of parent carers and broaden your knowledge of disabilities and neurodiversity.

Lastly, we want to help you look ahead and prepare for the future.

No diagnosis is needed to access our services.

Our Journey

In 2019, Maggie Cleary, who is the co-founder and CEO of STRM, set up a charity after struggling to find suitable support for her neurodivergent child for years. Maggie found it challenging to understand the complex SEND system. She believes that providing a family-centred approach could significantly enhance the quality of life for individuals with disabilities.
Maggie felt incredibly isolated and had no idea where to start. She was struggling to find a way to connect with others who were experiencing similar issues, particularly when a child was experiencing mental health issues. During this challenging journey, she met a group of like-minded parents who shared her struggles, and they decided to come together and create a charity to help others experiencing similar challenges.
SEND the Right Message Charity (STRM) formed as a constituted charity on 17th February 2021. Our mission is to improve the lives of families in Southend and Essex where a child has been identified or is suspected of having specific educational needs and/or disabilities. We achieve this by providing a range of services and training sessions.
These objectives are pursued through support services and several activities, some funded by fundraising, but the bulk is made possible through the generosity of charitable trusts, companies, and individuals. SEND The Right Message is a charity that strongly values diversity and is fully committed to promoting equitable and inclusive practices in all areas of our work. We have decided to use 'equity' instead of 'equality' because we have seen the detrimental effects of treating everyone the same way without considering their individual needs and circumstances. We believe that promoting equity can create a more inclusive and supportive environment for our children and colleagues. We believe that promoting equity means acknowledging that some people may need to be treated differently to meet their specific needs, and that's okay. We should be able to appreciate the diversity among humans and value the differences between us. True inclusivity comes from accepting and embracing these differences, not just being aware of them.