At STRM – SEND the Right Message Charity, we are passionate about improving the lives of families of children and young people with special educational needs and disabilities (SEND).
As we continue to advance our mission, we are looking to grow our dedicated team with individuals who share our values and vision. Each role offers a meaningful opportunity to make a difference, empower families, and help build inclusive, resilient communities across Southend, Castle Point, and Rochford.
We strongly encourage interested candidates to carefully review the positions below and apply for the role that best matches their skills, experience, and interests.
STRM invests in its people. All staff complete mandatory safeguarding, data protection, and equality training, with access to Learning and Reflection Sessions for personal growth, reflective practice, and professional development aligned with our GUIDE Values:
G – Growth
U – Understanding
I – Integrity
D – Diversity
E – Empowerment
STRM – SEND the Right Message Charity is committed to safeguarding and promoting the welfare of children, young people, adults at risk, and families.
Safer recruitment is a vital part of this commitment, and all trustees, staff, and volunteers are expected to share this responsibility and uphold our GUIDE Values in every role.
All appointments are subject to appropriate checks, including references and an Enhanced Disclosure and Barring Service (DBS) check, in line with STRM’s Safeguarding and Safer Recruitment Policies.
STRM is an equal opportunities employer. We welcome applications from all backgrounds particularly those with lived experience of disability, neurodivergence, or caring roles.
We are happy to discuss and provide reasonable adjustments throughout the recruitment and employment process to ensure accessibility and fairness.
When you apply for a role with STRM, we collect and process your data responsibly and transparently.
Please read our Candidate Privacy Notice to understand how we handle and protect your personal information during the recruitment process.
The HR & Wellbeing Administrator ensures the smooth, lawful, and compassionate operation of HR across STRM, supporting safer recruitment, training, and wellbeing processes, and maintaining a positive, healthy organisational culture.
All work will be carried out in line with safeguarding, GDPR, and STRM’s values.
Role summary:
Coordinate and support volunteers across community activities, drop-ins, and fundraising events, acting as a key point of contact and offering practical guidance and support. Working alongside the HR & Wellbeing Administrator, the role supports safer recruitment, volunteer onboarding, and matching volunteer skills to appropriate roles.
All work will be delivered in line with safeguarding, GDPR, and STRM’s values.
The postholder will provide calm, practical support to families across STRM and act as the first point of contact for families seeking help. They will welcome and onboard new families, manage referrals, registrations, and signposting to appropriate support, and maintain accurate CRM records and administration.
All work will be delivered in line with safeguarding, GDPR, and STRM’s values.
