Our Mission

Our mission is to improve the lives of families in Southend and Essex where a child or young person (aged 0-25) has been identified or is suspected of having specific educational needs and/or disabilities.

Our Vision

Our vision is for parent carers, children, and young people with specific educational needs and disabilities to fulfil their potential by enabling families to live happier, healthier, longer lives and empowering families to help and support each other.

Our Aims

Providing support services, assistance, information, activities, and training programmes.

Creating opportunities for respite breaks.

Relieving financial hardship.

Promoting social inclusion, raising awareness and acceptance.

Developing and promoting innovative and early interventions for the well-being of beneficiaries.

Our Values

Our values are the driving force behind our efforts to improve the lives of children, young people, adults, and their parents or carers who are neurodivergent and/or have disabilities. They guide our actions and decisions, ensuring we stay true to our mission.

Inclusiveness

At our core, we prioritise creating a strong sense of belonging and connectedness for our families.

We wholeheartedly recognise and value the unique experiences of parents/carers and aim to provide a space where they feel truly seen and heard. Our families are at the heart of what we do.

Commitment

We actively listen, learn, and respond empathetically to our beneficiaries’ evolving needs. 
 
We value your input and strive to create a space where everyone feels heard and included, fostering a sense of belonging and unity.

Empowerment

We develop a culture of building self-confidence and self-esteem for our beneficiaries. 

We work cooperatively and collaboratively with the local community.

 

Integrity

Our commitment to trustworthiness, authenticity, and transparency is the cornerstone of our operations. 
 
We strive to inspire confidence and security in our families and the wider community, always acting with integrity and being a reliable and honest source in all our interactions.

Charity Constitution

 

Commitment to Charity Compliance, Quality Assurance, and Recognised Accreditations

SEND the Right Message is registered with the Charity Commission and the Fundraising Regulator. We are also registered with the Information Commissioner’s Office (ICO), Disability Rights UK, and are a Disability Confident employer, committed to inclusive and equitable practice.

We proudly support the White Ribbon campaign as ambassadors, taking a stand against violence towards women and girls.

Additionally, we are participating in Cranfield Trust’s Journey to Excellence (J2E) programme — a tailored assessment framework helping charities strengthen leadership, governance, and overall management. Completion of this journey will award us the Journey to Excellence Recognition Badge, demonstrating our dedication to continuous improvement and high standards in charity practice.