STRM – SEND the Right Message Charity delivers practical, evidence-led support to disabled and neurodivergent children, young people, adults, and the families who care for them.
Our impact is rooted in lived experience leadership, early intervention, and reducing inequality, particularly where families are most affected by poverty, diagnostic delays, and fragmented services.
Since 2021, STRM – SEND the Right Message has supported disabled and neurodivergent children, young people, adults and their families across Southend, Castle Point and Rochford.
We focus on early intervention, whole-family support and preventing crisis — helping families feel less isolated, more confident and more secure.
2,500+ families and individuals supported through in-person, online and hybrid services
700+ children and young people supported through inclusive activities and wellbeing programmes
£325,000+ secured for families through disability benefits advice, appeals and backdated awards
7,800+ copies of Supporting Your Neurodivergent Child distributed
560 schools supported with SEND-informed resources
Families often come to STRM feeling overwhelmed, isolated and unsure where to turn. Our early support helps prevent problems escalating into crisis.
Families told us:
We deliver inclusive activities that support:
emotional regulation
confidence and independence
physical wellbeing and peer connection
We have helped families access the support they are entitled to:
Disability Living Allowance (DLA)
Personal Independence Payment (PIP)
Carer’s Allowance
Appeals and backdated awards
Cost-of-living and carers’ break support
£325,000+ secured directly for families between 2021 and 2025.
Families face isolation, confusion and financial pressure. Without early support, these issues escalate into a crisis.
STRM delivers early intervention through peer support, clear guidance, and inclusive activities, helping families stabilise and build confidence.
STRM reduces isolation, inequality, and crisis for disabled and neurodivergent families by providing early, practical, whole-family support led by lived experience and rooted in community.
