Come along to our Coffee Morning Drop-in Sessions.  These sessions are for parents to receive advice, tips, and validation, or just a chance to chat, rant, or sit down with a drink.

It is a safe space to share parent tips and experiences and encourage each other.

No diagnosis is needed.

Wednesday 24th January 2024

Wednesday 14th February 2024

Wednesday 20th March 2024

The Hub – Megacentre 7 Brook Road, Rayleigh SS6 7UT

10:00 – 12:00

Drop-in – Non members welcome

For those unable to come along in person, we also offer online sessions in the evening.

Join us for an informal session online and any questions you may have about all things SEND.

Sessions are on the fourth Thursday of the month.

Thursday 25th January 2024

Thursday 29h February 2024

Thursday 28th March 2024

Online Event – Members will receive the link on booking.

20:00 – 21:30


Frequently Asked Questions

Does my child need a diagnosis to attend?

Not at all. Diagnosed or suspected is fine.

Do I have to book?

You may have to book some sessions, but others will drop in. Please refer to the Membership Zone.

Can I bring my baby?

Of course, we welcome all ages.

Do I have to stay for the whole time?

You can come and go as you please.
Our Disability Benefits Advice is a free service for residents of Southend, Castle Point & Rochford Districts when you have registered with STRM.
We have a Disability Benefits Advice Service that can offer a variety of advice and support regarding:

DLA – Child Disability Living Allowance 0-15 years

PIP – Child Personal Independence Payment 16-25 years

Mandatory Reconsiderations

Blue Badge Support

Our services aim to assist families with Specific Educational Needs and Disabilities (SEND) to understand their rights and options when social workers or the courts are involved in their child’s welfare. We provide walk-through sessions to help parents understand legal documents. Additionally, we can offer support with any housing issues that may arise.

We have designed this service to prevent problems from escalating, promote best practices, give informed choices, and help you be treated fairly.
Note: This is not an advocacy service. STRM is unable to attend meetings.

We regularly host specialist talks and training events. These are responsive to the ever-changing needs of our families.

We are currently working on our 2024 schedules.

Sometimes families cannot afford a smartphone/computer or data/broadband. This is essential in managing benefits claims, finding and applying for jobs, and getting qualifications that can lead to work or better pay.

STRM has partnered with the Good Things Foundation to offer free internet data for our SEND parent carers in Southend, Castle Point, and Rochford Districts.

STRM members can receive 20GB of data, free texts and calls, or up to 24GB of data, from either Three, O2, or Vodafone, with a free SIM card for their phone.

Please complete the contact form if you are digitally excluded and need support.

At STRM, we understand the actual cost of disability. Evidence has repeatedly shown that there are increased costs when either a parent or child is disabled.

Furthermore, this financial burden is disproportionally higher than those of families without disabled family members.

To support our families, we regularly invest time in seeking sources of funding to address these inequalities. Registering with the charity allows you to be invited to apply.

We have received funding from Southend Emergency Fund for our Southend families, where we supplied the below items:

Summer Project July 2022

Summer Fuel Voucher

Supermarket Vouchers

Winter Warmer Project Dec2022

Supermarket Vouchers

Winter Fuel Voucher

Children’s Warmies & Blankets


Draft Excluders

Children’s Winter Coat Voucher

Mattress Warm Toppers

Health Inequalities Fund, in partnership with Southend City Council

Slow cookers

Electric Blankets

Click here to view our impact reports:

Summer Project 2022

Winter Warmer Project 2022

Food banks are community organisations that can help if you cannot afford the food you need. We can refer you after an appointment with our Disability Benefits Manager, or if you need crisis support, please complete the contact form if you are struggling.

STRM partners with St Vincent’s Southend, Southend Foodbank, Storehouse, and One Love Soup Kitchen.

Other Support

We can also help with other benefits, including Carer’s Allowance and applications to the Family Fund.

You can usually get Carer’s Allowance if all the following apply:

  • You are aged 16 or over
  • You are not in full-time education
  • You spend at least 35 hours a week caring for a disabled person

We can support individual families living in severe poverty. This means there is a lack of the basic facilities most of us take for granted and additional pressures such as domestic violence, disability, benefit pressures, or poor health in the family. STRM partners with local and national charities to provide this support, and there is a referral process issued by the Disability Benefits Manager.

Our partners

Fuel Crisis

Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in a fuel crisis.

Relief of Child Poverty
Sunshine Baby Bank is a charity that supports children in poverty aged 0-5 years, including pregnant women, new parents, and households living in poverty.

Children in Need Emergency Essentials
This program provides items that meet children’s most basic needs, such as a bed, a cooker to give them a hot meal, clothing, and other items. These items are critical to children’s well-being in a crisis.

SEND the Right Message Charity will be working in partnership with Labyrinth House. Our new community office will collaborate with some exciting new partners and Sunshine Baby Bank.

Labyrinth House will be a family well-being, education, and therapeutic hub, embedded in the awareness of developmental and complex trauma, focusing on the early years and whole-family mental health. The Sunshine Baby Bank, a local charity registered in 2020, will come under Labyrinth House’s umbrella and operate from its premises. 

Click here to access their website.

Labyrinth House aims to be ‘one door’ for families seeking support with their emotional well-being, including with infants, children, and young people from conception through to age twenty-five. A focus on families supporting children with special educational needs and disabilities; on children and young people who have experienced developmental trauma; and on children and young people on the edge of care, in care, and/or care-experienced will also be paramount.

Labyrinth House aims to offer workshops, courses, mental health-focused social and cultural events, drop-ins, family, group, and one-to-one therapeutic sessions, parent groups, specialist therapeutic yoga, and printed materials on a range of topics related to emotional health and well-being.

SEND the Right Message Charity has been here since the middle of September 2022, promoting our core goals of early intervention, identification, and bespoke services for SEND families.

Labyrinth House hours are Monday to Friday, 9 am – 5 pm.

We are currently working on our Community Events for 2024.